Infrastructure Services

We have helped global organizations keep pace with their growing infrastructure needs with our tailored, digital-ready IT managed services. Our agile methodology empowers us to understand customers’ infrastructure and applications and enhance user experiences with automated day-to-day infrastructure management and real-time visibility of business performance.

As your trusted IT Infrastructure Management Services provider, we help you benefit from specialized expertise, cost savings, and improved efficiency. This allows for a more resilient and responsive IT environment that adapts to changing business landscape and meets rapidly shifting technological advancements.

Help Desk and Service Management

• Service Desk 24X7

• Incident Management

• Change Management

• Asset Management

Network Management

• LAN, WAN, Telco Network, Wi-Fi

• Wireless Users Access Networks

Application Support Management

• L1 – L4 Support (Applications, Databases, Servers, storages, Cloud/On Prem)

Security Management

• Firewall, VPNs and malware Analysis

• Network Forensics

• IDS, IPS, Firewalls

• Incident and Alter Management

Governance and Compliance

Governance refers to the frameworks, processes, and practices that ensure an organization is managed effectively, ethically, and in alignment with its goals and stakeholder interests. It involves setting policies, defining roles and responsibilities, and establishing mechanisms for accountability, decision-making, and performance monitoring.

Compliance is the act of adhering to laws, regulations, standards, and internal policies applicable to an organization. It involves implementing controls, conducting audits, and ensuring that the organization's practices and operations meet legal and regulatory requirements to avoid penalties, legal issues, and reputational damage.

Cyber Security Solutions

Cyber Security Reviews are systematic evaluations conducted to assess an organization's information security measures, policies, and practices. These reviews aim to identify vulnerabilities, ensure compliance with regulations, and enhance the overall security posture by detecting potential threats and weaknesses in the systems.

They typically involve analysing the effectiveness of current security controls, procedures, and incident response strategies to protect against cyberattacks and data breaches. The findings from these reviews are used to recommend improvements and mitigate risks, ensuring that the organization's data and systems are adequately protected.